Privacy Policy – Surud Frankincense
At Surud Frankincense, your privacy is sacred – just like the resin we harvest.
- We collect only what we need: name, email, shipping address, and phone (optional) to process and deliver your order.
- We never sell, rent, trade, or share your personal information with any third party – ever.
- Your data stays between us, our payment processor (Stripe/PayPal – both PCI-DSS compliant), and the courier who brings the package to your door. That’s it.
- Emails? Only order confirmations, shipping updates, and very occasional news about new harvests or restocks. You can unsubscribe with one click anytime.
- We use basic cookies to keep your cart working and to see which pages people visit (Google Analytics – anonymized IP). No creepy tracking, no ads following you around.
- All data is stored securely and deleted after the legal retention period (7 years for tax purposes in Canada/Somaliland).
You trust us with your order; we trust you with our family’s legacy.
Simple Somali honor, modern security. Questions? Reach us through the contact form – we answer personally. Surud Frankincense
Hargeisa, Somaliland
& Hines Creek, Alberta, Canada